Shipping policy
Shipping Policy
At DREEM MALL, we are committed to delivering your orders in a safe, timely, and reliable manner.
1. Order Processing Time:
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Timeframe:
Once shipped, orders are typically delivered within 3–7 business days, depending on the delivery location.
3. Shipping Charges:
Shipping charges (if applicable) will be displayed at checkout before you complete your purchase. We offer free shipping on orders above a certain value (as mentioned on the website or promotional offers).
4. Delivery Locations:
We currently ship across India. Please ensure your full address and contact details are correct to avoid delivery delays.
5. Tracking Information:
You will receive an email or SMS with the tracking details once your order has been dispatched.
6. Delays or Issues:
While we aim to ensure timely delivery, delays can sometimes occur due to unforeseen circumstances (e.g., weather, courier delays). In such cases, we appreciate your patience and understanding.